Privacy policy

This policy explains how Kirti Gaurav Empire, trading as Voxigo (“we”, “us”), handles personal data. It covers this website and the services we provide to clients. It does not cover software we build for clients once it is running under their own name — in those systems the client is the data controller and their policy applies.

Who we are

Kirti Gaurav Empire is a proprietorship registered in Bihar, India. GSTIN 10EYWPM3234E2ZG, Udyam UDYAM-BR-23-0122081. Our registered address is Flat 01, Lotus Floor, Ahiyapur, Block Mushari, Muzaffarpur, Bihar 842004, India. For anything in this policy, contact info@voxigo.co.

What we collect

When you contact us

Our enquiry form asks for your name and email, and optionally your phone number, company and a description of what you need. We also record which products or services you ticked. You choose what to put in the free-text box — please do not paste anything confidential into it before we have an NDA in place.

When we work together

To deliver a project we hold ordinary business-contact details for the people we work with, plus whatever is needed for invoicing and tax. During a build or a maintenance engagement we may be granted access to your systems; any personal data inside those systems stays yours, and we process it only on your instructions.

When you browse this site

This site stores one thing in your browser: your light or dark theme preference. It stays on your device and is never sent to us. We do not run advertising trackers or sell data to anyone.

Why we use it

• To reply to your enquiry and prepare a proposal.
• To deliver, support and maintain work you have engaged us for.
• To raise invoices and meet our tax and accounting obligations in India.
• To keep records of what was agreed, in case of a later dispute.

We rely on your consent when you submit the enquiry form, on performance of a contract once we are engaged, and on our legitimate interest in running and defending the business.

Who we share it with

We do not sell personal data. We share it only with service providers who help us operate — cloud hosting, email delivery, payment and accounting — and only as far as they need it. Where we maintain infrastructure on your behalf, that infrastructure normally sits in your own cloud account, so your data does not pass through ours at all. We disclose data to authorities only where the law requires it.

Where it is stored

Our own records are held in India and in cloud regions operated by established providers. If a project involves transferring data outside India, we agree that with you in writing first.

How long we keep it

• Enquiries that go nowhere: up to 24 months, then deleted.
• Client records: for the engagement and 8 years after, to meet Indian tax and accounting requirements.
• Access credentials: revoked at the end of an engagement, or sooner on request.

Your rights

You can ask us for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it where we are not required to keep it, object to how we are using it, or withdraw consent you previously gave. Email info@voxigo.co and we will respond within 30 days. If you are unhappy with our response you may complain to the relevant data protection authority.

Security

We use access controls, encryption in transit, least-privilege credentials and secrets management rather than shared passwords. No system is perfectly secure, but if a breach affects your data we will tell you promptly and tell you what we are doing about it.

Children

This site and our services are intended for businesses. We do not knowingly collect personal data from children. Where we build software that is used by children — a student app, for example — the client is the controller and child-specific protections are agreed as part of that project.

Changes

If we change this policy we will update the date at the top. Material changes affecting existing clients will be notified by email.